INFORMATION
INFORMATION
1. How do I book my date?
To secure your date, we require a signed rental agreement and a non-refundable deposit. The remaining balance is due 48 hours before your event.
2. Do you deliver and set up the equipment?
Yes! For larger items like tents, inflatables, and the 360 Photo Booth, The Perfect Thing LLC handles the heavy lifting. We deliver, set up, and tear down to ensure everything is safe and looks perfect. Small items like chairs, tables, and linens can be dropped off or set up for an additional fee.
3. What is your service area?
We are based in Meridianville, AL, and proudly serve Huntsville, Madison, Athens, and Decatur. Deliveries within 15 miles are free; a small mileage fee of $1 per mile applies for locations beyond the 15 mile limit to cover fuel and transport.
4. What happens if it rains?
The safety of your guests is our priority. If the forecast calls for heavy rain or winds exceeding 20 mph, we cannot set up inflatables or tents. We will work with you to move the event indoors (if space permits) or reschedule your booking based on availability.
5. How much space do I need for the 360 Photo Booth?
The 360 Booth requires a level surface of approximately 15ft x 15ft and access to a standard power outlet. If your event is outdoors, a flat, dry area (or a tent) is required.
6. Are your inflatables clean?
Absolutely. Every unit is vacuumed, sanitized, and inspected after every single rental. We pride ourselves on providing equipment that is "The Perfect Thing"—meaning it's clean and safe for your family.
7. What if I need to cancel?
Deposits are non-refundable but can be applied to a future date if you cancel at least 7 days before your event. Cancellations made within 48 hours of the event may be subject to the full rental fee.